I had a great experience at BSNL , today. My broad band connection was due for its annual payment. I had not rec'd a reminder. Went to the telephone exchange at Venkatnarayanan Road , T.Nagar There is a very helpful and knowledgeable person there : Mr.Muralidharan. Whenever I have a hassle in my Internet connection , he sends a man , within minutes, He logged in; said Rs.12,242 was payable.Also as there was some hitch in Standing instructions , it would be better to get a fresh one recorded . As his office did not have stationery , he will send a man to Giri Road ,and get one; asked me to wait. I said that I could easily go by myself and get it done there. He was not happy: "I do not want you to trouble yourself". As I , however , said that it was not a problem for me , he phoned that office telling them what to do.
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